Policy Board

NWRDC is governed by a Policy Board consisting of its major customers. Policy Board Membership is determined based on the percentage of revenue paid to the Center and reviewed annually.

Meeting Schedule: The Policy Board meets on a quarterly basis, with its annual meeting typically held at the end of May. All meetings are announced on the NWRDC Calendar. If you would like to attend a meeting of the Policy Board, please contact Kate Wasson.

Policy Board Members

Dr. Mehran Basiratmand, Chair

Small User Representative

mehran@fau.edu

Chief Technology Officer

Information Resource Management

Florida Atlantic University

777 Glades Road

CM212

Boca Raton, FL 33431

561/297-0230

Henry Martin, Vice Chair

K-12 Representative

Management Committee Member

martinh@walton.k12.fl.us

Chief Information Officer

Walton County School District

7145 S Park St, Ste #5

DeFuniak Springs, FL 32435

850/892-1100 x1511

Jesus Arias

Institutional Affiliate

Non-voting Member

jesus@fiu.edu

Business Continuity/Disaster Recovery Manager

Florida International University

Division of Information Technology

112000 SW 8th St.

Miami, FL 33199-PC51338

305/348-4128

Michael Dieckmann

Non-voting Member

mdieckma@uwf.edu

Chief IT Strategist, Innovation Institute

University of West Florida

321 N. DeVilliers Street

Pensacola, FL 32501

850/474-2558

Ronald Henry

Non-voting Member

ronald.henry@famu.edu

Associate Vice President, Information Technology

Florida A&M University

Information Technology Services

1740 S Martin Luther King Blvd.

Tallahassee, FL 32307

850/599-3560

Gene Kovacs

Management Committee Member

gene.kovacs@fldoe.org

Assistant Vice Chancellor

State University System of Florida Board of Governors

Information Resource Management

325 West Gaines Street

Suite 1625

Tallahassee, FL 32399

850/245-0837

Damu Kuttikrishnan

KuttikrD@dor.state.fl.us

Chief Information Officer

Florida Department of Revenue

5050 W Tennessee St, Rm 2-2210

Tallahassee, FL 32399

850/717-7593

Jane Livingston

jane.livingtson@fsu.edu

Associate Vice President, Chief Information Officer

The Florida State University

Room C6102 UCC

292 Champions Way

P.O. Box 3062620

Tallahassee, FL 32306-2620

850/645-1768

Andre Smith

Management Committee Member

andre.smith@fldoe.org

Deputy Commissioner

Division of Technology & Innovation

Florida Department of Education

325 W. Gaines Street, Suite B1-14

Tallahassee, FL 32399-0400

850/245-0428

Sandra Stevens

City, County and Local Government Representative

SStevens@ci.boca-raton.fl.us

IT Director

City of Boca Raton, Florida

201 West Palmetto Park Road

Boca Raton, FL 33432

561/393-7724

NWRDC Maintenance and Meetings Calendar

Tuesday, November 19th

NWRDC CIS Scheduled Infrastructure Maintenance for Tallahassee
- Calendar: NWRDC Maintenance
- Start date: Tuesday, November 19th
- Start time: 08:00am
- End time: 06:00pm
- Service(s): NWRDC Cloud Infrastructure Services in Tallahassee
  Maintenance Start Time: Friday, October 18, 2019 0800 (EDT)
  Maintenance End Time: Monday, October 21, 2019 1800 (EDT)
  Service Availability: No downtime nor performance impact is expected for customer servers.
  
  Details: NWRDC staff will be performing standard maintenance updates in the CIS TLH Infrastructure.
  
  Questions?
  We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu
- Click for details on Google calendar.

Saturday, November 23rd

NWRDC Network Services Maintenance
- Calendar: NWRDC Maintenance
- Start date: Saturday, November 23rd
- Start time: 07:30am
- End time: 11:30am
- Northwest Regional Data Center (NWRDC) would like to inform you of upcoming maintenance: Service(s): NWRDC Tallahassee Network MaintenanceMaintenance Start Time: Saturday, November 23, 2019 0730 (EST)Maintenance End Time: Saturday, November 23, 2019 1130 (EST)Service Availability: Intermittent Network Services outages possible Details: NWRDC staff will be performing network maintenance on Saturday, November 23, 2019 to update the NWRDC Distribution Switch Software in Tallahassee. During the maintenance window, we do expect a couple of brief network interruptions during the update. We will notify all customers when work has been completed. Questions?We are here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850) 645-3500, it_support@nwrdc.fsu.edu.
- Click for details on Google calendar.
NWRDC CIS Virtual Environment Portal Maintenance
- Calendar: NWRDC Maintenance
- Start date: Saturday, November 23rd
- Start time: 09:00am
- End time: 05:00pm
- Northwest Regional Data Center (NWRDC) would like to inform you of upcoming maintenance: Service(s): NWRDC Cloud Infrastructure ServicesMaintenance Start Time: Saturday, November 23, 2019 0900 (EST)Maintenance End Time: Saturday, November 23, 2019 1700 (EST)Service Availability: There will be periods where the portal is not available during the maintenance window. No downtime nor performance impact is expected for VM guests. Details: NWRDC staff will be performing maintenance on the web portal infrastructure of the NWRDC virtual environments. Questions?We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu
- Click for details on Google calendar.

Monday, November 25th

Mainframe IPL
- Calendar: NWRDC Maintenance
- Where: NWRDC
- Start date: Monday, November 25th
- Start time: 02:00am
- End time: 06:00am
- Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.
- Click for details on Google calendar.

Tuesday, November 26th

Thanksgiving Holiday Hours of Operation
- Calendar: NWRDC Maintenance
- Start date: Tuesday, November 26th
- Start time: 05:00pm
- End time: 07:00am
- Northwest Regional Data Center (NWRDC) would like to inform you of our business hours for the upcoming Thanksgiving holiday:Service(s): GeneralStart Time: Tuesday, November 26th, 1700 (EST)End Time: Monday, December 2nd, 700 (EST)Details: In observance of the Thanksgiving holiday, NWRDC will transition to our normal after-hours operations at 5:00PM on Tuesday, November 26th. As always, technical support is available 24x7 by calling Operations at (850)645-3500.In this time of gratitude, we are thankful for our customers’ patronage and appreciate their confidence is our services. From all of us here at NWRDC, warm wishes for a safe and happy Thanksgiving.Questions?We're here to help. If you experience issues during the holiday weekend, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu.
- Click for details on Google calendar.

Monday, December 2nd

Mainframe IPL
- Calendar: NWRDC Maintenance
- Where: NWRDC
- Start date: Monday, December 2nd
- Start time: 02:00am
- End time: 06:00am
- Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.
- Click for details on Google calendar.

Tuesday, December 3rd

NWRDC BaaS Scheduled Maintenance in Tallahassee
- Calendar: NWRDC Maintenance
- Start date: Tuesday, December 3rd
- Start time: 08:00am
- End time: 06:00pm
- From: NWRDC - IT Support Sent: Tuesday, November 19, 2019 3:27 PMSubject: NWRDC BaaS Scheduled Maintenance in Tallahassee on December 3, 2019 Northwest Regional Data Center (NWRDC) would like to inform you upcoming BaaS maintenance Service(s): Atlanta Backup and Recovery ServicesMaintenance Start Time: Tuesday, December 03, 2019 0800 (EST)Maintenance End Time: Tuesday, December 03, 2019 1800 (EST)Service Availability: Atlanta BaaS Service Interruption Details: On Tuesday, December 03, 2019, the NWRDC Recovery team will be performing an OS upgrade to the Atlanta Data Domain that provides storage to the Atlanta Avamar Grid and Networker server. During the maintenance, this Atlanta Data Domain, the Atlanta Networker server, the Atlanta Avamar grid, Atlanta Avamar Management Console, and Atlanta Reporting Services will be offline, and there will be no backup or recovery activities possible for the Atlanta Avamar or Atlanta Networker during the upgrade. Please note, that this will only affect Avamar and Networker backups in Atlanta. All Data Domain stand-alone services will remain online during this process. We will make our best effort to keep the outage as short as possible, and anticipate that the system will be back online well before nightly backup activity begins. We thank you for your patience as we work to improve Backup and Recovery services at the data center. Questions?We are here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu.
- Click for details on Google calendar.
NWRDC Storage Service Services Scheduled Maintenance
- Calendar: NWRDC Maintenance
- Start date: Tuesday, December 3rd
- Start time: 08:00am
- End time: 05:00pm
- Northwest Regional Data Center (NWRDC) would like to inform you of an upcoming storage switchmaintenance:Service(s): Tallahassee Storage ServicesMaintenance Start Time: Tuesday, December 3, 2019 0800 (EST)Maintenance End Time: Tuesday, December 3, 2019 1700 (EST)Service Availability: No downtime nor performance impact is expected Details: The NWRDC Storage team will be performing maintenance to the fibre channel switch infrastructure in Tallahassee. No customer impact or outage is expected. We will send an email to let you know when we have started and completed this maintenance.Questions?We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu.
- Click for details on Google calendar.

Wednesday, December 4th

NWRDC CIS Virtual Environment Portal Maintenance
- Calendar: NWRDC Maintenance
- Start date: Wednesday, December 4th
- Start time: 05:00am
- End time: 08:00am
- Northwest Regional Data Center (NWRDC) would like to inform you of upcoming maintenance: Service(s): NWRDC Cloud Infrastructure ServicesMaintenance Start Time: Wednesday, December 04, 2019 0500 (EST)Maintenance End Time: Wednesday, December 04, 2019 0800 (EST) Service Availability: There will be brief periods where the portal is not available during the maintenance window. Details: NWRDC staff will be performing standard patching of the web portal infrastructure of the NWRDC virtual environments. Questions?We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu
- Click for details on Google calendar.

Monday, December 9th

Mainframe IPL
- Calendar: NWRDC Maintenance
- Where: NWRDC
- Start date: Monday, December 9th
- Start time: 02:00am
- End time: 06:00am
- Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.
- Click for details on Google calendar.

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