NWRDC Partner Amazon Web Services Now Offering GovCloud Services in Florida

NWRDC is pleased to announce our partner Amazon Web Services (AWS) has executed a Criminal Justice Information Services (CJIS) agreement with the Florida Department of Law Enforcement (FDLE) for their GovCloud service. AWS GovCloud data centers provide government customers and their partners with the flexibility to architect secure cloud solutions that comply with CJIS Security Policy.  Florida agencies can take advantage of the AWS GovCloud agreement beginning in September 2021 after AWS personnel have completed background checks and security training.

With fully executed CJIS agreements in all 50 states, GovCloud is the premier solution for meeting compliance mandates, safeguarding sensitive data, strengthening identity management, improving cloud visibility, and protecting accounts and workloads.  Contact NWRDC at info@nwrdc.fsu.edu for more information on how AWS can assist you with CJIS application hosting, storage and software as a service.  

The Florida Virtual Campus Joins NWRDC

NWRDC is pleased to announce the transition of the Florida Virtual Campus (FLVC) to our organization. FLVC provides statewide innovative educational services for Florida's K-adult students. Working collaboratively with Florida’s 12 public universities, 28 public colleges, K-12 school districts, and other partners, FLVC provides free services to help students go to college, succeed in school, prepare for career success, and in life after graduation. 

“The NWRDC is thrilled to have this new partnership with the Florida Virtual Campus,” said Tim Brown, executive director of the Northwest Regional Data Center. “NWRDC and FSU are committed to the important work that FLVC does and through this partnership, our hope is to bring new and innovative tools, resources and services to K-adult students and educators across the state of Florida.”

By moving to the NWRDC, FLVC will be able to move forward with much of the vital work of providing educational services to Florida’s K-adult students. This new partnership will not only bring stability to FLVC but will also provide a bright new future to many of the programs.

“All of us at the Florida Virtual Campus (FLVC) are excited to join our colleagues at the Northwest Regional Data Center (NWRDC) and Florida State University,” said Elijah Scott, director of FLVC Library Services. “NWRDC has a long history as a provider of innovative information technology services in our state, so collaborating with NWRDC and FSU as the new host institution for FLVC will undoubtedly open new avenues for enhancements to the educational resources and services we offer.”

NWRDC Thanks Our Veterans

NWRDC is honored to have twelve US Veterans among our staff.  On this Veterans Day, we would like to recognize their service to our country.  Our many thanks go out to:  Wesley Broer, Kevin Bundage, Edwin Guzman, Doug Hall, Gene Hallmark, William Kirk, John McCloskey, Kevin Miller, Joseph Quintal, Stephen Ropes, George Sumpter, and Taylor Wagner.

Clockwise from top left:  William Kirk, John McCloskey, Edwin Guzman, Kevin Miller, Edwin Guzman.

NWRDC Announces Mainframe as a Service

NWRDC is pleased to announce its upcoming Mainframe as a Service (MFaaS) offering. This competitively sourced community cloud solution will replace the center’s current z/10 platform with a z/15 environment maintained by business partner Ensono. The service will deliver a capacity-on-demand model, providing customers with access to increased capacity when business needs demand it, without locking in higher costs once those needs have been met. 

Ensono will install and maintain the new z/15 environment in both the center’s CJIS certified Steve Menard Computing Suite in Tallahassee and in NWRDC’s disaster recovery site in Atlanta.  Customers will benefit from both improved performance and a reduction in overall software costs.  The transition to MFaaS is now well underway, with expected completion by January 2021.  

The new z/15s supporting Mainframe as a Service arrive at the data center.

NWRDC Requires Facial Coverings

As the State of Florida and FSU begins phased reopening, NWRDC expects an increase in visitors and staff working onsite. Therefore,  beginning Friday, June 12, 2020, we will require all visitors and staff to wear a face covering meeting CDC guidelines while in public areas, which includes our lobby, the Operations area and the data center floor. Coverings must: fit snugly but comfortably against the side of the face; be secured with ties or ear loops; include multiple layers; and allow for breathing without restriction. If you do not have an appropriate covering, our Operations staff can provide you with a disposable mask upon entry to the building. In addition, we are practicing social distancing guidelines and ask that you keep a respectable six-feet distance from others during your visit.

NWRDC is committed to the health and safety of our employees, customers and guests. We appreciate your cooperation as we continue to serve you during these challenging times. If you have any questions or concerns, please contact us at info@nwrdc.fsu.edu or 850-645-3500.

NWRDC Adds Amazon Web Services to its Service Catalog

Northwest Regional Data Center (NWRDC) is pleased to announce the addition of Amazon Web Services (AWS) to our robust catalog of services.  Through this new partnership, AWS brings services such as Amazon Elastic Cloud Compute (Amazon EC2), Amazon Simple Storage Service (Amazon S3), Cloud Endure disaster recovery as a service (CE DRaaS), and VMware Cloud on AWS (VMC), as well as over 180 other state-of-the-art cloud computing offerings to our public sector customers.  These comprehensive cloud computing solutions will help strengthen compliance with the State of Florida’s Cloud First initiative.  For more information on how to take advantage of these services, please contact info@nwrdc.fsu.edu or call 850-645-3500.

Clockwise from right:  Todd Davis, AWS Senior Sales Manager, Southeast US, Mehran Basiratmand, NWRDC Policy Board Chair, Tim Brown, NWRDC Executive Director, and Herb Fillyaw, AWS State and Local Government Account Manager, State of Florida, met to virtually shake hands on the new partnership today.


COVID-19 Coronavirus Response

NWRDC is taking steps to reduce the potential impact of the Coronavirus if or when the virus emerges in the Tallahassee area. Our priorities are providing a safe workplace and remaining fully operational in support of our customers. 

We have implemented several proactive and protective actions such as contingency plans for reduced staff scenarios, including an aggressive cross-training schedule to make certain we have ample coverage for the critical functions of the data center, including our 24 x 7 Operations Support.  In addition, we have prioritized our Smarthands assistance in order to reduce the need for customers to travel to the data center.

Many of our customers are implementing telecommuting and remote work policies. Working remotely is a not an uncommon practice for our technical staff. If the situation warrants, our staff is well-trained and prepared to work from any location.  

As circumstances continue to change, our goal is, and will continue to be, to provide the same level of support our customers have experienced and come to expect from NWRDC.  We will continue to update you on our preparation and response to the situation as events warrant.

Menard Computing Suite and BaaS Now CJIS Compliant

Working with Florida’s Departments of Law Enforcement and Highway Safety & Motor Vehicles, NWRDC’s Menard Computing Suite is now approved to house Criminal Justice Information Systems (CJIS) data.

NWRDC Welcomes Symantec to its Partnership Program

NWRDC is proud to partner with Symantec to offer their leading cybersecurity solutions and services through our Service Catalog.  Customers can utilize Symantec’s Secure One to extend their teams with cybersecurity experts, accelerate their detection and response capability, minimize organizational risk, and leverage flexible coverage at predictable costs.  To learn more about Symantec’s enterprise security portfolio or to schedule a demo, please contact info@nwrdc.fsu.edu.

Pictured (l to r):  Policy Board Chair Mehran Basiratmand, Symantec District Manager - State/Local Government and Education, Pedro Cruz, and NWRDC Executive Director, Tim Brown



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