COVID-19 Coronavirus Response

NWRDC is taking steps to reduce the potential impact of the Coronavirus if or when the virus emerges in the Tallahassee area. Our priorities are providing a safe workplace and remaining fully operational in support of our customers. 

We have implemented several proactive and protective actions such as contingency plans for reduced staff scenarios, including an aggressive cross-training schedule to make certain we have ample coverage for the critical functions of the data center, including our 24 x 7 Operations Support.  In addition, we have prioritized our Smarthands assistance in order to reduce the need for customers to travel to the data center.

Many of our customers are implementing telecommuting and remote work policies. Working remotely is a not an uncommon practice for our technical staff. If the situation warrants, our staff is well-trained and prepared to work from any location.  

As circumstances continue to change, our goal is, and will continue to be, to provide the same level of support our customers have experienced and come to expect from NWRDC.  We will continue to update you on our preparation and response to the situation as events warrant.

Menard Computing Suite and BaaS Now CJIS Compliant

Working with Florida’s Departments of Law Enforcement and Highway Safety & Motor Vehicles, NWRDC’s Menard Computing Suite is now approved to house Criminal Justice Information Systems (CJIS) data.

2018-2019 Annual Report

The 2018-2019 Annual Report of the Northwest Regional Data Center is now available.

 

NWRDC Welcomes Symantec to its Partnership Program

NWRDC is proud to partner with Symantec to offer their leading cybersecurity solutions and services through our Service Catalog.  Customers can utilize Symantec’s Secure One to extend their teams with cybersecurity experts, accelerate their detection and response capability, minimize organizational risk, and leverage flexible coverage at predictable costs.  To learn more about Symantec’s enterprise security portfolio or to schedule a demo, please contact info@nwrdc.fsu.edu.

Pictured (l to r):  Policy Board Chair Mehran Basiratmand, Symantec District Manager - State/Local Government and Education, Pedro Cruz, and NWRDC Executive Director, Tim Brown

 

Northwest Regional Data Center Becomes the First Governmental Microsoft CSP in the World

At NWRDC’s recent Policy Board meeting, SHI’s John Breed and Microsoft’s Dawn Miller congratulated NWRDC Board Chair Mehran Basiratmand, Executive Director Tim Brown, and Chief Technology Officer Matt Stolk on becoming the first governmental Microsoft  Cloud Solution Provider (CSP). This designation, made possible through partnership with SHI, allows NWRDC to support the entire customer’s Azure lifecycle from start to finish at competitive rates. By working with NWRDC, customers will be working with an extension of Microsoft with the added benefit of an agile and manageable business relationship focused and tuned to their specific cloud infrastructure needs. 

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