On Friday, July 19, 2019, Executive Director Tim Brown presented on ransomware prevention for the Florida Local Government Information Systems Association (FLGISA). View his presentation here.
Yesterday
Northwest Regional Data Center (NWRDC) would like to inform you of upcoming maintenance: Service(s): NWRDC Cloud Infrastructure ServicesMaintenance Start Time: Tuesday, January 28, 2020 0600 (ET)Maintenance End Time: Friday, January 31, 2020 1800 (ET)Service Availability: No downtime nor performance impact is expected Details: NWRDC staff will be performing standard virtual center server appliance (VCSA) and host patching in the NWRDC Tallahassee and Atlanta virtual environments. Questions?We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850) 645-3500,it_support@nwrdc.fsu.edu
Today
Northwest Regional Data Center (NWRDC) would like to inform you of upcoming Florida Lambda Rail maintenance:Service(s): Florida Lambda RailMaintenance Start Time: Wednesday, January 29, 2020 0000 (EST)Maintenance End Time: Wednesday, January 29, 2020 0600 (EST)Service Availability: A service outage may be experienced Details: Northwest Regional Data Center has received the message below from network provider Florida Lambda Rail (FLR), announcing maintenanceactivity, which will affect the FLR optical backbone between Atlanta and Tallahassee.Fiber provider CenturyLink will perform intrusive maintenance for Thursday, January 16, between midnight and 6:00am EST. An outage of up to four hours is anticipated, but the entire six hour window is reserved. All FLR traffic will reroute around this work, while singly homed or non-redundant local loop services will be affected. Services affected include:FLR Tallahassee-Atlanta 100G MPLS backboneFLR Tallahassee-Atlanta routed out of band management path _______________________________________________If you have any questions regarding this announcement, please email noc@flrnet.org, or call 352-294-FLR1Questions?We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu.
Northwest Regional Data Center (NWRDC) would like to inform you upcoming BaaS maintenanceService(s): Tallahassee Backup and Recovery ServicesMaintenance Start Time: Wednesday, January 29, 2020 0800 (ET)Maintenance End Time: Wednesday, January 29, 2020 2000 (ET)Service Availability: Tallahassee BaaS Service InterruptionDetails: The NWRDC Recovery team will be performing a hardware upgrade to the Tallahassee Data Domain that provides storage to the Tallahassee Avamar Grid and Networker server. During the maintenance, this Tallahassee Data Domain, the Tallahassee Networker server, the Tallahassee Avamar grid, Tallahassee Avamar Management Console, and Tallahassee Reporting Services will be offline, and there will be no backup or recovery activities possible for the Tallahassee Avamar or Tallahassee Networker during the upgrade. Please note, that this will only affect Avamar and Networker backups in Tallahassee. All Data Domain stand-alone services will remain online during this process. We will make our best effort to keep the outage as short as possible. We thank you for your patience as we work to improve Backup and Recovery services at the data center. Questions?We are here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu.
Saturday, February 1st
Northwest Regional Data Center (NWRDC) would like to inform you of upcoming maintenance Service(s): NWRDC Atlanta Network MaintenanceMaintenance Start Time: Saturday, February 1, 2020 0700 (EST)Maintenance End Time: Saturday, February 1, 2020 0800 (EST)Service Availability: No service interruption expected Details: NWRDC staff will be performing network maintenance on Saturday, February 1st to update NWRDC firewalls in Atlanta. During the maintenance window, we do not expect any network interruption as the Firewalls are redundant. We will notify all customers when work has been completed. Questions?We are here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850) 645-3500, it_support@nwrdc.fsu.edu
Northwest Regional Data Center (NWRDC) would like to inform you of upcoming maintenance:Service(s): NWRDC Tallahassee Network MaintenanceMaintenance Start Time: Saturday, February 1, 2020 0800 (EST)Maintenance End Time: Saturday, February 1, 2020 0900 (EST)Service Availability: No service interruption expectedDetails: NWRDC staff will be performing network maintenance on Saturday, February 1st to update NWRDC firewalls in Tallahassee. During the maintenance window, we do not expect any network interruption as the firewalls are redundant. We will notify all customers when work has been completed. Questions?We are here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850) 645-3500, it_support@nwrdc.fsu.edu
Northwest Regional Data Center (NWRDC) would like to inform you of upcoming maintenance:Service(s): NWRDC Cloud Infrastructure ServicesMaintenance Start Time: Saturday February 1, 2020 0900 (EST)Maintenance End Time: Saturday February 1, 2020 1700 (EST)Service Availability: The cloud management portal will be unavailable periodically during this time. No downtime nor performance impact is expected for VM guests.Details: NWRDC staff will be performing maintenance on the web portal infrastructure of the NWRDC virtual environments. Questions?We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu
Sunday, February 2nd
Northwest Regional Data Center (NWRDC) would like to inform you of an upcoming storage maintenance:Service(s): Tallahassee and Atlanta Storage ServicesMaintenance Start Time: Sunday, February 2, 2020 0900 (EST)Maintenance End Time: Sunday, February 2, 2020 2000 (EST)Service Availability: No downtime nor performance impact is expected Details: The NWRDC Storage team will be performing upgrades to the storage systems for our Storage as a Service offerings in Tallahassee and Atlanta. No outage or customer impact is anticipated. Questions? We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu.
Monday, February 3rd
Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.
Wednesday, February 5th
Service(s): Florida Lambda RailMaintenance Start Time: Wednesday, February 5, 2020 0000 (EST)Maintenance End Time: Wednesday, February 5, 2020 0500 (EST)Service Availability: A service outage may be experiencedDetails: Northwest Regional Data Center has received the message below from network provider Florida Lambda Rail (FLR), announcing maintenance activity, which will affect the FLR optical backbone between Tampa and Tallahassee.Provider CenturyLink has announced maintenance for Wednesday, February 5, between midnight and 6:00am EST, which will affect the FLR optical backbone between Tallahassee and Tampa. Damaged fiber is being replaced. An outage of up to four hours is expected, but the entire six hour window is reserved. In the event the work is not completed, a second window is reserved for Thursday, February 6, between midnight and 6:00am EST. All layer 3 routed services will re-route around the outage. Single homed connectors and single homed layer 2 services will be affected.Services affected include:FLR Tampa to Tallahassee 100G MPLS backboneCounty of Palm Beach NWRDC DR L2VPNDepartment of Education Tallahassee to NWRDC Atlanta DR L2VPNFlorida Atlantic University NWRDC #2 L2VPNFlorida International University NWRDC #2 L2VPNFlorida State University secondary FLR connectionFlorida State University Panama City secondary L2VPN path via TampaFlorida State University Panama City secondary out of band L2VPN path via TampaFlorida State University CenturyLink DR 2 L2VPNFlorida State University primary cloud access path to AzureNorthwest Regional Data Center primary FLR connectionNorthwest Regional Data Center L2VPN paths to Telx AtlantaOrange County Government NWRDC DR #2 L2VPN_______________________________________________If you have any questions regarding this announcement,please email noc@flrnet.org, or call 352-294-FLR1.Questions?We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu
Northwest Regional Data Center (NWRDC) would like to inform you of upcoming maintenance:Service(s): NWRDC Cloud Infrastructure ServicesMaintenance Start Time: Wednesday, February 5, 2020 0500 (EST)Maintenance End Time: Wednesday, February 5, 2020 0800 (EST)Service Availability: NWRDC vCloud Management Portal availability will be affected during the maintenance window. No other downtime or impact is expected.Details: NWRDC staff will be performing standard application and server patching of the NWRDC vCloud Management Portal. This maintenance is only for the management portal and will not affect any of the customer virtual machines in the NWRDC vCloud environment. Questions?We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu
Saturday, February 8th
Northwest Regional Data Center (NWRDC) would like to inform you of upcoming maintenance:Service(s): NWRDC Facility Electrical WorkMaintenance Start Time: Saturday, February 8, 2020 – 0730 (ET)Maintenance End Time: Saturday, February 8, 2020 – 1300 (ET)Service Availability: No downtime expectedDetails: Customer electrical installation and removal of deactivated cables.Questions?We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850)645-3500,it_support@nwrdc.fsu.edu.
Monday, February 10th
Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.