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Tuesday, November 19th
Service(s): NWRDC Cloud Infrastructure Services in Tallahassee
Maintenance Start Time: Friday, October 18, 2019 0800 (EDT)
Maintenance End Time: Monday, October 21, 2019 1800 (EDT)
Service Availability: No downtime nor performance impact is expected for customer servers.
Details: NWRDC staff will be performing standard maintenance updates in the CIS TLH Infrastructure.
Questions?
We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu
Saturday, November 23rd
Northwest Regional Data Center (NWRDC) would like to inform you of upcoming maintenance: Service(s): NWRDC Tallahassee Network MaintenanceMaintenance Start Time: Saturday, November 23, 2019 0730 (EST)Maintenance End Time: Saturday, November 23, 2019 1130 (EST)Service Availability: Intermittent Network Services outages possible Details: NWRDC staff will be performing network maintenance on Saturday, November 23, 2019 to update the NWRDC Distribution Switch Software in Tallahassee. During the maintenance window, we do expect a couple of brief network interruptions during the update. We will notify all customers when work has been completed. Questions?We are here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850) 645-3500, it_support@nwrdc.fsu.edu.
Northwest Regional Data Center (NWRDC) would like to inform you of upcoming maintenance: Service(s): NWRDC Cloud Infrastructure ServicesMaintenance Start Time: Saturday, November 23, 2019 0900 (EST)Maintenance End Time: Saturday, November 23, 2019 1700 (EST)Service Availability: There will be periods where the portal is not available during the maintenance window. No downtime nor performance impact is expected for VM guests. Details: NWRDC staff will be performing maintenance on the web portal infrastructure of the NWRDC virtual environments. Questions?We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu
Monday, November 25th
Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.
Tuesday, November 26th
Northwest Regional Data Center (NWRDC) would like to inform you of our business hours for the upcoming Thanksgiving holiday:Service(s): GeneralStart Time: Tuesday, November 26th, 1700 (EST)End Time: Monday, December 2nd, 700 (EST)Details: In observance of the Thanksgiving holiday, NWRDC will transition to our normal after-hours operations at 5:00PM on Tuesday, November 26th. As always, technical support is available 24x7 by calling Operations at (850)645-3500.In this time of gratitude, we are thankful for our customers’ patronage and appreciate their confidence is our services. From all of us here at NWRDC, warm wishes for a safe and happy Thanksgiving.Questions?We're here to help. If you experience issues during the holiday weekend, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu.
Monday, December 2nd
Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.
Tuesday, December 3rd
From: NWRDC - IT Support Sent: Tuesday, November 19, 2019 3:27 PMSubject: NWRDC BaaS Scheduled Maintenance in Tallahassee on December 3, 2019 Northwest Regional Data Center (NWRDC) would like to inform you upcoming BaaS maintenance Service(s): Atlanta Backup and Recovery ServicesMaintenance Start Time: Tuesday, December 03, 2019 0800 (EST)Maintenance End Time: Tuesday, December 03, 2019 1800 (EST)Service Availability: Atlanta BaaS Service Interruption Details: On Tuesday, December 03, 2019, the NWRDC Recovery team will be performing an OS upgrade to the Atlanta Data Domain that provides storage to the Atlanta Avamar Grid and Networker server. During the maintenance, this Atlanta Data Domain, the Atlanta Networker server, the Atlanta Avamar grid, Atlanta Avamar Management Console, and Atlanta Reporting Services will be offline, and there will be no backup or recovery activities possible for the Atlanta Avamar or Atlanta Networker during the upgrade. Please note, that this will only affect Avamar and Networker backups in Atlanta. All Data Domain stand-alone services will remain online during this process. We will make our best effort to keep the outage as short as possible, and anticipate that the system will be back online well before nightly backup activity begins. We thank you for your patience as we work to improve Backup and Recovery services at the data center. Questions?We are here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu.
Northwest Regional Data Center (NWRDC) would like to inform you of an upcoming storage switchmaintenance:Service(s): Tallahassee Storage ServicesMaintenance Start Time: Tuesday, December 3, 2019 0800 (EST)Maintenance End Time: Tuesday, December 3, 2019 1700 (EST)Service Availability: No downtime nor performance impact is expected Details: The NWRDC Storage team will be performing maintenance to the fibre channel switch infrastructure in Tallahassee. No customer impact or outage is expected. We will send an email to let you know when we have started and completed this maintenance.Questions?We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu.
Wednesday, December 4th
Northwest Regional Data Center (NWRDC) would like to inform you of upcoming maintenance: Service(s): NWRDC Cloud Infrastructure ServicesMaintenance Start Time: Wednesday, December 04, 2019 0500 (EST)Maintenance End Time: Wednesday, December 04, 2019 0800 (EST) Service Availability: There will be brief periods where the portal is not available during the maintenance window. Details: NWRDC staff will be performing standard patching of the web portal infrastructure of the NWRDC virtual environments. Questions?We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu
Monday, December 9th
Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.