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Saturday, November 28th
Northwest Regional Data Center (NWRDC) would like to inform you of upcoming maintenance:Service(s): NWRDC Ticketing System/Service PortalMaintenance Start Time: Saturday, November 28, 2020 1030 (ET)Maintenance End Time: Saturday, November 28, 2020 1430 (ET)Service Availability: Service Portal access may be temporarily unavailableDetails: The NWRDC Ticketing System/Service Portal will be undergoing a regularly scheduled upgrade. During this upgrade, access to the Service Portal may be temporarily unavailable. If you are unable to submit a ticket during this maintenance window, please contact the NWRDC Operations Team at (850) 645-3500 and they will assist you. Questions?We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850) 645-3500, it_support@nwrdc.fsu.edu.
Monday, November 30th
Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.
Tuesday, December 1st
Northwest Regional Data Center (NWRDC) would like to inform you of upcoming maintenance:Service(s): NWRDC Cloud Infrastructure ServicesMaintenance Start Time: Tuesday, December 1, 2020 0600 (ET)Maintenance End Time: Friday, December 4, 2020 1800 (ET)Service Availability: No downtime nor performance impact is expectedDetails: NWRDC staff will be performing standard virtual center server appliance (VCSA) and host patching in the NWRDC Tallahassee and Atlanta virtual environments. Questions?We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850) 645-3500, it_support@nwrdc.fsu.edu
Monday, December 7th
Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.
Friday, December 11th
Monthly meeting of the NWRDC Management Committee. If you would like to attend this meeting, please contact kate_wasson@nwrdc.fsu.edu
Saturday, December 12th
Northwest Regional Data Center (NWRDC) would like to inform you of Migration of VPN AppliancesService(s): NWRDC Tallahassee VPN ServiceIssue Start Time: December 12, 2020, 0900 ETIssue End Time: December 12, 2020, 1000 ETService Availability: Service Support Expiration Details: On December 12, 2020, 9:00AM-10:00AM ET, NWRDC will migrate our VPN peer address 64.56.81.6 from our old VPN concentrators to our new ones. While this maintenance will not require any configuration changes on your side of the tunnel, we do expect that you will want to test your tunnel to NWRDC after the migration is complete. Please have someone on your support staff be prepared to test access to mainframe and/or FACTS resources. While this is not required it is highly recommended. Please also have someone available with administrative access to your side of the tunnel who can clear stale IPSEC SAs if need be. Again, not required but recommended. The Network Team will be available by phone and email to assist with any issues after the migration is complete. If you prefer to choose a date prior to December 12, 2020 to move your tunnel, our staff is available to assist. Please email nwr-networks@nwrdc.fsu.edu with any questions or concerns about this maintenance plan. Questions?We are here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850)645-3500, it_support@nwrdc.fsu.edu
Monday, December 14th
Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.
Monday, December 21st
Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.