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Home /Online Presentations /ITIL Seminar

ITIL Seminar

ITIL: What it is .... What it can do for you

NWRDC Service Catalog

  • 2020-2021 Service Catalog

NWRDC Service Request

  • Submit a Service Request

NWRDC Technical Articles

  • Mainframe
    • Encryption
    • FTP
    • Logon Request
    • Printing Support
    • Products, Manuals, and Procedures
      • ACF2
      • ASSIST/TS
      • BMS/TS
        • BMS/TS Technique
      • Batch, SMS, Tapes
      • CICS/TS
        • BMS Attribute Names
        • Batch Invocations
        • CICS Application Resources
        • CICS COBOL Compile Procedures
        • CICS Debugging and Development Tools
        • CICS Utility Transactions
        • CICS and DB2
        • CICS and the World Wide Web
        • CICS/Batch File Control System
        • IBM Debug Tool
        • Mixed Case Data
        • NWTOSMTP
        • NWUTINF
        • NWUTJSUB
        • NWUTLWCA
        • NWUTPRT
        • NWUTUPCA
        • SECTEST
        • SECUSER
        • SECVERB
        • Schedule
        • Security Considerations
        • Utilization Data
        • VSAM
      • COBOL
        • COBOL Load Module Analyzer
        • Compile/Link for Batch
      • CONTROL M
      • DB2
        • ACCESS for DB2
        • ALTER for DB2
        • Catalog Manager
        • DB2 Connect
        • DB2 Support Tools
        • DB2 at NWRDC
          • Multi-row Fetch Highlights
        • Log Analyzer for DB2
        • Move for DB2
      • Easytrieve Plus
        • NWRDC Specific Notes
      • FDR FATS/FATR
        • Sample FATAR
      • Fault Analyzer
      • IOF
      • IPT/SPIFFY
      • ISPF/VSAM
      • KOMAND History/Reporting
      • PANVALET
      • QuickRef
      • SAS
      • SORT Procedures
      • Shadow Direct
      • Shadow Web
      • SyncSort
      • Text-To-PDF
    • SFTP
    • SMTP Gateway
    • TN3270
      • Internet Security Requirements
      • SSL/TLS Encryption
      • Screen Identifiers
      • Shortcuts
      • Virtel Web Access
    • TSO/ISPF Features and Tips
    • Web Utilities
      • CICS Program/Mapset Status
      • DB2 Authorizations Query
      • Institution Codes Query
      • Outside Tape Inventory Query
      • Password Verification/Update
      • TCP/IP Printers
  • Online Presentations
    • Preventing Ransomware: Tools, Tips, Techniques and Technology
    • Developing an Effective Risk Management Program
    • Preparing For and Recovering From Ransomware
    • Ransomware Prevention and Recovery Checklists
    • Building a Security Program
    • DR Planning
    • Total Cost of Ownership
    • Community Clouds
    • Data Protection Plans
    • Florida Department of Education and NWRDC: Private Cloud Services
    • Cloud Security
    • Shared Data Centers
    • CICS Channels and Containers
    • Control-M
    • ITIL Seminar
    • NWRDC VMWare Cloud Computing Overview
    • Server Virtualization
    • Storage on Demand and Infrastructure as a Service

NWRDC Maintenance and Meetings Calendar

Today

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, July 13th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Friday, July 17th

  1. NWRDC Ticketing System/Service Portal Maintenance
    • Calendar: NWRDC Maintenance
    • Start date: Friday, July 17th
    • Start time: 08:00pm
    • End time: 09:00am

    • Northwest Regional Data Center (NWRDC) would like to inform you of upcoming maintenance:Service(s): NWRDC Ticketing System/Service PortalMaintenance Start Time:  Friday, July 17, 2020   2000 (EST)Maintenance End Time:  Saturday, July 18, 2020   0300 (EST)Service Availability: Service Portal access may be temporarily unavailable Details: The backbone network providing connectivity to the cloud-based NWRDC Ticketing System/Service Portal will be upgraded by the vendor.  During this upgrade, access to the Service Portal may be temporarily unavailable.  No other NWRDC services will be impacted by this upgrade.  If you are unable to submit a ticket during this maintenance window, please contact the NWRDC Operations Team at (850) 645-3500 and they will assist you. Questions?We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850) 645-3500, it_support@nwrdc.fsu.edu.

    • Click for details on Google calendar.

Monday, July 20th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, July 20th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, July 27th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, July 27th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, August 3rd

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, August 3rd
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, August 10th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, August 10th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, August 17th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, August 17th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, August 24th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, August 24th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.