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Home /Online Presentations /ITIL Seminar

ITIL Seminar

ITIL: What it is .... What it can do for you

NWRDC Service Catalog

  • 2017-2018 Service Catalog

NWRDC Service Request

  • Submit a Service Request

NWRDC Technical Articles

  • Mainframe
    • Encryption
    • FTP
    • Logon Request
    • Printing Support
    • Products, Manuals, and Procedures
      • ACF2
      • ASSIST/TS
      • BMS/TS
        • BMS/TS Technique
      • Batch, SMS, Tapes
      • CICS/TS
        • BMS Attribute Names
        • Batch Invocations
        • CICS Application Resources
        • CICS COBOL Compile Procedures
        • CICS Debugging and Development Tools
        • CICS Utility Transactions
        • CICS and DB2
        • CICS and the World Wide Web
        • CICS/Batch File Control System
        • IBM Debug Tool
        • Mixed Case Data
        • NWTOSMTP
        • NWUTINF
        • NWUTJSUB
        • NWUTLWCA
        • NWUTPRT
        • NWUTUPCA
        • SECTEST
        • SECUSER
        • SECVERB
        • Schedule
        • Security Considerations
        • Utilization Data
        • VSAM
      • COBOL
        • COBOL Load Module Analyzer
        • Compile/Link for Batch
      • CONTROL M
      • DB2
        • ACCESS for DB2
        • ALTER for DB2
        • Catalog Manager
        • DB2 Connect
        • DB2 Support Tools
        • DB2 at NWRDC
          • Multi-row Fetch Highlights
        • Log Analyzer for DB2
        • Move for DB2
      • Easytrieve Plus
        • NWRDC Specific Notes
      • FDR FATS/FATR
        • Sample FATAR
      • Fault Analyzer
      • IOF
      • IPT/SPIFFY
      • ISPF/VSAM
      • KOMAND History/Reporting
      • PANVALET
      • QuickRef
      • SAS
      • SORT Procedures
      • Shadow Direct
      • Shadow Web
      • SyncSort
      • Text-To-PDF
    • SFTP
    • SMTP Gateway
    • TN3270
      • Internet Security Requirements
      • SSL/TLS Encryption
      • Screen Identifiers
      • Shortcuts
      • Virtel Web Access
    • TSO/ISPF Features and Tips
    • Web Utilities
      • CICS Program/Mapset Status
      • DB2 Authorizations Query
      • Institution Codes Query
      • Outside Tape Inventory Query
      • Password Verification/Update
      • TCP/IP Printers
  • Online Presentations
    • Preparing For and Recovering From Ransomware
    • Ransomware Prevention and Recovery Checklists
    • Building a Security Program
    • DR Planning
    • Total Cost of Ownership
    • Community Clouds
    • Data Protection Plans
    • Florida Department of Education and NWRDC: Private Cloud Services
    • Cloud Security
    • Shared Data Centers
    • CICS Channels and Containers
    • Control-M
    • ITIL Seminar
    • NWRDC VMWare Cloud Computing Overview
    • Server Virtualization
    • Storage on Demand and Infrastructure as a Service

NWRDC Maintenance and Meetings Calendar

Monday, April 30th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, April 30th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Saturday, May 5th

  1. NWRDC Tallahassee Network Maintenance
    • Calendar: NWRDC Maintenance
    • Start date: Saturday, May 5th
    • Start time: 08:00am
    • End time: 11:00am

    • Northwest Regional Data Center (NWRDC) would like to inform you of upcoming network maintenance:Service(s): NWRDC Tallahassee Network MaintenanceMaintenance Start Time:  Saturday, May 5, 2018   0800 (EST)Maintenance End Time:  Saturday, May 5, 2018   1100 (EST)Service Availability:  No service interruption expectedDetails:  NWRDC staff will be performing network maintenance on Saturday, May 5, 2018 to update the NWRDC Firewall Software in Tallahassee. During the maintenance window, we do not expect any network interruption as the Firewall is a redundant pair.  We will notify all customers when work has been completed.Questions?We are here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850) 645-3500, it_support@nwrdc.fsu.edu. 

    • Click for details on Google calendar.

Monday, May 7th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, May 7th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, May 14th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, May 14th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, May 21st

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, May 21st
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, May 28th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, May 28th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, June 4th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, June 4th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, June 11th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, June 11th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

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