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Home /Online Presentations /ITIL Seminar

ITIL Seminar

ITIL: What it is .... What it can do for you

NWRDC Service Catalog

  • 2020-2021 Service Catalog

NWRDC Service Request

  • Submit a Service Request

NWRDC Technical Articles

  • Mainframe
    • Encryption
    • FTP
    • Logon Request
    • Printing Support
    • Products, Manuals, and Procedures
      • ACF2
      • ASSIST/TS
      • BMS/TS
        • BMS/TS Technique
      • Batch, SMS, Tapes
      • CICS/TS
        • BMS Attribute Names
        • Batch Invocations
        • CICS Application Resources
        • CICS COBOL Compile Procedures
        • CICS Debugging and Development Tools
        • CICS Utility Transactions
        • CICS and DB2
        • CICS and the World Wide Web
        • CICS/Batch File Control System
        • IBM Debug Tool
        • Mixed Case Data
        • NWTOSMTP
        • NWUTINF
        • NWUTJSUB
        • NWUTLWCA
        • NWUTPRT
        • NWUTUPCA
        • SECTEST
        • SECUSER
        • SECVERB
        • Schedule
        • Security Considerations
        • Utilization Data
        • VSAM
      • COBOL
        • COBOL Load Module Analyzer
        • Compile/Link for Batch
      • CONTROL M
      • DB2
        • ACCESS for DB2
        • ALTER for DB2
        • Catalog Manager
        • DB2 Connect
        • DB2 Support Tools
        • DB2 at NWRDC
          • Multi-row Fetch Highlights
        • Log Analyzer for DB2
        • Move for DB2
      • Easytrieve Plus
        • NWRDC Specific Notes
      • FDR FATS/FATR
        • Sample FATAR
      • Fault Analyzer
      • IOF
      • IPT/SPIFFY
      • ISPF/VSAM
      • KOMAND History/Reporting
      • PANVALET
      • QuickRef
      • SAS
      • SORT Procedures
      • Shadow Direct
      • Shadow Web
      • SyncSort
      • Text-To-PDF
    • SFTP
    • SMTP Gateway
    • TN3270
      • Internet Security Requirements
      • SSL/TLS Encryption
      • Screen Identifiers
      • Shortcuts
      • Virtel Web Access
    • TSO/ISPF Features and Tips
    • Web Utilities
      • CICS Program/Mapset Status
      • DB2 Authorizations Query
      • Institution Codes Query
      • Outside Tape Inventory Query
      • Password Verification/Update
      • TCP/IP Printers
  • Online Presentations
    • Preventing Ransomware: Tools, Tips, Techniques and Technology
    • Developing an Effective Risk Management Program
    • Preparing For and Recovering From Ransomware
    • Ransomware Prevention and Recovery Checklists
    • Building a Security Program
    • DR Planning
    • Total Cost of Ownership
    • Community Clouds
    • Data Protection Plans
    • Florida Department of Education and NWRDC: Private Cloud Services
    • Cloud Security
    • Shared Data Centers
    • CICS Channels and Containers
    • Control-M
    • ITIL Seminar
    • NWRDC VMWare Cloud Computing Overview
    • Server Virtualization
    • Storage on Demand and Infrastructure as a Service

NWRDC Maintenance and Meetings Calendar

Saturday, October 3rd

  1. NWRDC Mainframe Upgrade
    • Calendar: NWRDC Maintenance
    • Start date: Saturday, October 3rd
    • Start time: 08:00am
    • End time: 08:00pm

    • Service(s): Mainframe ServicesMaintenance Start Time: Saturday, October 3, 2020 - 0800 (ET)Maintenance End Time: Saturday, October 3, 2020 - 2000 (ET)Service Availability: The Mainframe will be unavailable from 0800 until 2000 on Saturday, October 3, 2020.Details:  The z10 will be upgraded to a z15 on Saturday, October 3, 2020 beginning at 0800.  We expect to be ready for customer testing in the afternoon and will send out updates to advise.   Questions?We're here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850) 645-3500, it_support@nwrdc.fsu.edu. 

    • Click for details on Google calendar.

Monday, October 5th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, October 5th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, October 12th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, October 12th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, October 19th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, October 19th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, October 26th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, October 26th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, November 2nd

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, November 2nd
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, November 9th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, November 9th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, November 16th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, November 16th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.