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Home /Online Presentations /ITIL Seminar

ITIL Seminar

ITIL: What it is .... What it can do for you

NWRDC Service Catalog

  • 2021-2022 Service Catalog

NWRDC Service Request

  • Submit a Service Request

NWRDC Technical Articles

  • Mainframe
    • Encryption
    • FTP
    • Logon Request
    • Printing Support
    • Products, Manuals, and Procedures
      • ACF2
      • ASSIST/TS
      • BMS/TS
        • BMS/TS Technique
      • Batch, SMS, Tapes
      • CICS/TS
        • BMS Attribute Names
        • Batch Invocations
        • CICS Application Resources
        • CICS COBOL Compile Procedures
        • CICS Debugging and Development Tools
        • CICS Utility Transactions
        • CICS and DB2
        • CICS and the World Wide Web
        • CICS/Batch File Control System
        • IBM Debug Tool
        • Mixed Case Data
        • NWTOSMTP
        • NWUTINF
        • NWUTJSUB
        • NWUTLWCA
        • NWUTPRT
        • NWUTUPCA
        • SECTEST
        • SECUSER
        • SECVERB
        • Schedule
        • Security Considerations
        • Utilization Data
        • VSAM
      • COBOL
        • COBOL Load Module Analyzer
        • Compile/Link for Batch
      • CONTROL M
      • DB2
        • ACCESS for DB2
        • ALTER for DB2
        • Catalog Manager
        • DB2 Connect
        • DB2 Support Tools
        • DB2 at NWRDC
          • Multi-row Fetch Highlights
        • Log Analyzer for DB2
        • Move for DB2
      • Easytrieve Plus
        • NWRDC Specific Notes
      • FDR FATS/FATR
        • Sample FATAR
      • Fault Analyzer
      • IOF
      • IPT/SPIFFY
      • ISPF/VSAM
      • KOMAND History/Reporting
      • PANVALET
      • QuickRef
      • SAS
      • SORT Procedures
      • Shadow Direct
      • Shadow Web
      • SyncSort
      • Text-To-PDF
    • SFTP
    • SMTP Gateway
    • TN3270
      • Internet Security Requirements
      • SSL/TLS Encryption
      • Screen Identifiers
      • Shortcuts
      • Virtel Web Access
    • TSO/ISPF Features and Tips
  • Online Presentations
    • Preventing Ransomware: Tools, Tips, Techniques and Technology
    • Developing an Effective Risk Management Program
    • Preparing For and Recovering From Ransomware
    • Ransomware Prevention and Recovery Checklists
    • Building a Security Program
    • DR Planning
    • Total Cost of Ownership
    • Community Clouds
    • Data Protection Plans
    • Florida Department of Education and NWRDC: Private Cloud Services
    • Cloud Security
    • Shared Data Centers
    • CICS Channels and Containers
    • Control-M
    • ITIL Seminar
    • NWRDC VMWare Cloud Computing Overview
    • Server Virtualization
    • Storage on Demand and Infrastructure as a Service

NWRDC Maintenance and Meetings Calendar

Monday, June 27th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, June 27th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Thursday, June 30th

  1. Mainframe Software Update
    • Calendar: NWRDC Maintenance
    • Start date: Thursday, June 30th

    • Services(s): NWRDC Mainframe servicesMaintenance Start Time: Thursday, June 30, 2022 – 0900 (ET)Maintenance End Time: Thursday, June 30, 2022 – 1200 (ET)Service Availability: No interruption of Mainframe Services is expected Details:  Mainframe SMTP software is being upgraded to CSSMTP (Communications Server Simple Mail Transfer Protocol).  This is not expected to affect the NWRDC Production LPAR and no outage or customer impact is anticipated. We will notify Mainframe customers when the work has been completed. Questions?We are here to help. If you experience issues after the maintenance has concluded or have any questions, please contact the NWRDC Operations Team at (850) 645-3500, it_support@nwrdc.fsu.edu.

    • Click for details on Google calendar.

Monday, July 4th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, July 4th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, July 11th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, July 11th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, July 18th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, July 18th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, July 25th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, July 25th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, August 1st

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, August 1st
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.

Monday, August 8th

  1. Mainframe IPL
    • Calendar: NWRDC Maintenance
    • Where: NWRDC
    • Start date: Monday, August 8th
    • Start time: 02:00am
    • End time: 06:00am

    • Mainframe system time begins at 2:00AM Monday mornings. The system is shutdown to a minimal state to allow for a pristine snapshot of all DASD volumes. Maintenance and upgrades are typically scheduled during this time as well. An IPL is performed before production services are made available by 6:00AM.

    • Click for details on Google calendar.